Valarie has worked on the admin side of dentistry since 1984 and has been an office manager since 1991.
She began her journey with AADOM in 2011, receiving her Fellowship in 2015, Mastership in 2020, and Diplomate in 2021.
While she certainly loves the numbers and the business side of dentistry, her career has always focused on patient care and patient outcome.
Valarie helped to found the Northeast Washington AADOM chapter… This text opens a new tab to the chapter’s page… and currently serves as their vice president.
She and her husband Ed have been married for 36 years.
When I heard the phrase “You don’t know what you don’t know” while sitting in a continuing education class 15 years ago, it made my mind spin. Because frankly, it was so true. I didn’t know how true it would be in my life over the next 15 years. I didn’t know I would...
“Words matter.” What is that supposed to mean? Why does it matter? We can each speak using the same word, yet the way we say it can mean so many different things. Words matter in every situation. There seems to be a “play” on words with a different perception of...
Recently I was asked to serve on a community advisory committee for a major dental insurance carrier in my state. When I shared the opportunity with my husband, he asked why I would even consider it. Because really, what’s in it for me? I know his thoughts were...
Have you ever had a patient call to schedule an appointment and then not show up? What about a financial arrangement with a patient, and when they arrived, they forgot the checkbook? Has anyone ever called your office to inquire about a statement they received when...
Dental patients don’t always want what they need. They always want what they want. They want to have a beautiful smile, they want whiter, straight teeth, and sometimes they even want their teeth cleaned. They also want whatever their insurance benefit will pay and...
