Dental practices survive on monetary production and collections. We don’t like to think of money as the only reason we come to work, but it’s important to understand that the business can’t continue without appropriate financial support. The...
Betsy Cord Portis, DAADOM, is the office administrator for Ryan F. Mueller, DMD in Downtown Portland, Oregon. She single-handedly runs the front office of Dr. Mueller’s busy private practice, analogous to an octopus, with a hand in all areas of patient care and practice management.
Betsy also presides over the local Portland Metro AADOM Chapter… This text opens a new tab to the Portland AADOM website….
In 2018, she was named AADOM’s Practice Administrator of the Year, and in 2021, she was inducted into AADOM’s first class of Diplomates.
Scheduling |4 min read
Mastering Your Schedule: A Guide for Performing Accurate Time Studies
The perfect schedule looks different in every dental office. Determining the perfect day in your dental practice starts with a series of time studies. Enlist the help of your dental assistants, and let’s get started! Keep it quiet The first rule for executing...
Patient Experience |5 min read
Ways to Help Patients Feel Comfortable
The past several months have put a strain on customer service. Everywhere I go, I feel like I’m offending someone just by breathing. It has been a long time since I felt welcome in any place of business, and I have even avoided patronizing some businesses...
Practice Management |4 min read
3 Things I Learned from My First Week Back in the Office
The current pandemic has us all thrown off balance. Habits and schedules we’ve been developing for years have been upset, and the process of settling back into new routines will take work. Since our practice was closed on March 17th, I have only been going into the...
Meet the 2018 Practice Administrator of the Year
Learn more about Betsy Cord, FAADOM, the 2018 Practice Administrator of the Year AADOM’s August Featured Member President – AADOM’s Portland, OR Chapter AADOM Member Since 2012 Ryan F. Mueller, DMD, PC Portland, OR Q: What type of practice do you...