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Judy Kay Mausolf

Judy Kay Mausolf is a speaker, author, and dental culture specialist with expertise in helping others get happier and more successful! She coaches dentists and their teams on how to become better leaders, communicate effectively, work together better, and deliver service with more focus and passion, which results in cultivating a happier, healthier, and higher-performing culture. She is the Past President of the National Speakers Association (Minnesota Chapter), Director of Sponsoring Partners for the Speaking Consulting Network, and a member of the National Speakers Association and Academy of Dental Management Consultants and recognized as a leader in consulting by Dentistry Today. She is the author of three books: “TA-DAH, Delivering W.O.W. Service, and “Rise & Shine!” Additionally, she’s a contributing author for many dental magazines. She also publishes a monthly newsletter entitled “Show Your Shine.” Judy Kay lives in MN with her awesome husband, Steve, who makes her special coffee every morning!
Teamwork!

Teamwork!

  Teamwork! A phrase so often used loosely with so many different assumptions of its meaning! According to BusinessDictionary.com, teamwork is “the process of working collaboratively with a group of people in order to achieve a goal. Teamwork means that people...

Customer Service Starts With The Team
AADOM News |5 min read

Customer Service Starts With The Team

I often find there is a misconception about service; a belief that service starts with the patients and doesn’t pertain to the team. In other words: We must provide exceptional treatment to our patients, but not so much to each other. It’s as if there is an entirely...