Screen-sational Dental Managers: Spreading the Love One Pixel at a Time! In the bustling world of dental offices, dental office managers are the unsung heroes who keep everything running smoothly. They manage appointments, ensure patient satisfaction, and...
“You will never get a second chance to make a first impression!” – Will Rogers We can all agree that a ringing telephone is the lifeblood of any dental practice. The worry starts when we realize the phone isn’t ringing! We need and want that telephone to ring, and it...
Some mornings you wake up, put your feet on the floor and welcome the prospect of a new day. Some mornings you wake up and think, “dear Lord, just let me sleep.” You hit the snooze button, throw the covers over your head, roll over, and say a little prayer...
My husband recently took his Jeep to Percy’s Tire & Auto Repair, a local tire and auto repair shop, for its regular maintenance and state inspection. I drove him to the appointment and on our ride home, he mentioned how clean the office was and how the lady at the...
COVID STRESS. Enough said! The light at the end of the tunnel is finally coming into focus. If you’ve waded through this nightmare and have hung in there to get this far through a pandemic, let me tell you personally that you are amazing. As practice administrators,...
Let’s explore these scenarios with a cross-trained team and systems that are in place for days like this. It begins with the creation of a team of individuals who are not only exceptional in their specific job functions and customer service, but also open to personal...
