How many times a day do we hear, “Ugh, I hate coming to the dentist,” or “Having to be at the dentist’s office is like torture?” I’ve even had someone tell me they’d rather have a colonoscopy than a dental visit. Seriously. I get it. We’re not everyone’s...
Today I played IT for the check-out computer, the printer, and the check-in desk phone. I handled upset patients, cleaned 2 different kinds of bodily fluids from the floor and bathroom (at 2 different times), and organized lunch to celebrate the birthday girl –...
Isn’t it everyone’s goal to be successful and happy? Knowing your worth is key to getting there. Here are a few tips to help find happiness in life and success in your career. Your Contributions Matter We are all familiar with the feeling of being underappreciated....
Delegation – what a scary word! If just hearing it makes you cringe, I’ve put together a few things tips to make you and your team’s lives a little better. The #1 key to delegating is to trust the integrity and competence of the person you are delegating to....
An update on HIPAA regulations in reference to releasing patient records. Recently, a hot topic among dental management professionals has been the rules surrounding releasing patient records. Since our main goal is to always strive to provide the patient with the best...
From someone who has a lifetime of experience feeling like you don’t belong—from the cliques in high school to holding a title in their professional office and not feeling like “part of the team”—hear me when I say this: AADOM is where I belong. If you understand any...
We all understand how important it is to carve out dedicated time and be intentional with our team meetings. I found myself full of dread when I knew meeting day was coming up. I’ve figured out why. Our meeting structures were poorly organized and uncontrolled, making...
