Onboarding a new employee is a critical process that significantly impacts their experience and organizational performance. A smooth and thorough onboarding process can make the new hire feel valued and ready to make a difference in the organization. On the...
Efficient scheduling is crucial for the smooth operation of a dental office. We should consider KPIs (Key Performance Indicators) such as daily, monthly, and yearly goals for the schedule, and we also need to know what production to schedule. We should look at...
Exclusive Members Only Educational Content Approved for 1 CE towards AADOM Designations when viewed in AADOM’s Learning Management System. AADOM Members log in HERE to watch the recording and accrue CE. Video Description: In today’s challenging hiring...
Conflicts are inevitable in any workplace, including dental offices, and I know we have our fair share. However, navigating and resolving these conflicts can significantly impact team dynamics and patient care. As an office manager, one of the most valuable...
As a dental practice manager, I’ve realized our team’s important role in our success and our clinic’s vibrancy. They’re not just employees but the essence of our operations and the core of our culture. My mantra, ‘With them...
Have you ever thought about calling out of work because you wanted to avoid a difficult conversation? Rather than having that conversation, you think, “Why not push it off a little longer”? I’m here with some tips to help you conquer these...
Being an introverted dental office manager does not have to limit your visibility or success. Being brilliant behind the scenes is fine, but getting noticed and recognized for your strengths is better. Becoming visible can bring new opportunities and help the...
How your team communicates with your patients and prospects over the phone does matter! That team member makes a difference when a prospect calls the office; we need to ensure we have someone who can answer with a smile, and having someone enthusiastic is the...
Running a successful dental office requires more than just managing daily operations—it calls for confident leadership, a growth-oriented mindset, and the ability to navigate challenging conversations with ease. In today’s fast-paced dental world, these skills...
In the Fall of 2021, we implemented online booking at our office. There was hesitation on my part about trying this new program. Will the software program schedule these appointments appropriately? Will it create more work for our team? Will online booking patients...
