How to Have Tough Conversations (Without Losing Your Mind) Let’s be honest—being a dental office manager comes with its fair share of challenges, and one of the toughest? Having hard conversations with your team. You’re juggling a million things, putting out daily...
Imagine working alongside the same people for years, sharing laughter, tears, and even the occasional gripe about the job. You’re equals, sharing the same struggles and triumphs. Then, suddenly, you find yourself in a new role—you’re the boss. How...
Elevate your dental practice with our dynamic course on utilizing and implementing an Expanded Function Dental Assistant (EFDA). As the dental landscape evolves, integrating an EFDA can significantly enhance patient care, improve workflow efficiency, and optimize team...
It’s January 2020, and you just got offered the office manager position after being the treatment coordinator for 5 years at your office. You’re feeling so many emotions: excited, nervous, wondering if you’re the right person for the job, am I...
Exclusive Members Only Educational Content Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations) AADOM Members log in HERE to watch the recording and accrue CE. Video Description: It’s time to equip your practice...
A solid dental recall system is crucial to a dental practice’s profitability. By implementing recall strategies, dental practices can better manage unexpected patient cancellations and minimize disruptions to daily operations. Patients are cared for, team...
I vividly remember the day I was asked to become the office manager for our periodontal office. At the time, I had no managerial experience whatsoever. I was equal parts scared and honored. The position was brand new for the practice, and there were no training...
Onboarding a new employee is a critical process that significantly impacts their experience and organizational performance. A smooth and thorough onboarding process can make the new hire feel valued and ready to make a difference in the organization. On the...
Efficient scheduling is crucial for the smooth operation of a dental office. We should consider KPIs (Key Performance Indicators) such as daily, monthly, and yearly goals for the schedule, and we also need to know what production to schedule. We should look at...
Exclusive Members Only Educational Content Approved for 1 CE towards AADOM Designations when viewed in AADOM’s Learning Management System. AADOM Members log in HERE to watch the recording and accrue CE. Video Description: In today’s challenging hiring...
