“You will never get a second chance to make a first impression!” – Will Rogers We can all agree that a ringing telephone is the lifeblood of any dental practice. The worry starts when we realize the phone isn’t ringing! We need and want that telephone to ring, and it...
In 2006, I spent weeks of my teenage life daydreaming about a particular girl, Sandy Peppercorn (her name has been changed for privacy’s sake). I finally decided I would ask her to prom. Inspired by popular rom-coms, I wrote her a song and performed it in front of her...
The dental industry is continuously evolving, and technology is playing an increasingly important role in enhancing the patient experience. From online appointment booking to automated patient messaging, new technologies are revolutionizing the way dental practices...
Video Description: Could you be alienating your patients without even knowing it? You may be if they have to do things like only call during business hours and fill out forms by hand. It’s time to make your practice more appealing to meet today’s challenges. Find out...
The new patient experience starts with the first phone call. The better that call, the better the appointment process will be – on both sides. Nailing that First Call It is important that your staff sounds pleasant and happy over the phone at all times; have...
The key to improving patient loyalty and practice performance is patient engagement, especially with your uninsured patients. Uninsured patients are the most vulnerable because they visit 50% less than insured patients, often shop around when they need care, and are...
Submitted by Debbie Evans, DAADOM, Triangle Area, NC Chapter Co-President The Triangle Area, NC Chapter hosted the unbelievable motivational speaker, Kelly Swanson, on November 10, 2022 at North Ridge Country Club. It was such a fun and enjoyable evening! Kelly shared...
On average, 1 in 4 patients leave your practice every year. Join us as we discuss why your patients are leaving and how you can lead the effort to enhance the patient experience to delight, attract, and retain more patients. Session Learning Objectives: Using...
We will be discussing the benefits of dental memberships and how to effectively customize them to optimize success. Session Learning Objectives: Understand In House Dental Membership programs Gain valuable insight on how to optimize the success of your dental...
Approved for 1 CE towards AADOM Designations when viewed in AADOM’s Learning Management System. AADOM Members log in HERE to watch the recording and accrue CE During this session, our expert panel will examine evolving dental industry trends and discuss how...
