When I joined Tiger Family Dental in 2019, I wasn’t in a leadership role. I came in with years of experience from community health, ready for a fresh start in private practice. What I didn’t expect was how deeply I’d come to understand the impact of workplace...
If you’ve been managing a dental office for more than a few years, you’ve probably noticed a shift. Team lunches that used to be met with excitement now get polite declines. Birthday celebrations feel awkward if they happen at all. And when you plan a fun...
Have you ever gone through something unusual—or maybe even difficult—at work and thought, “Am I alone in this?” Or maybe you’re navigating a tricky situation and wonder, “Surely someone, somewhere, has dealt with this before.” Yes,...
Building trust and rapport in the workplace is essential for fostering a positive and productive environment where employees feel respected, understood, and valued. This foundation of mutual respect and open communication encourages stronger relationships among...
Over the years, I’ve encountered my fair share of passive-aggressive employees. If you’ve worked in any type of team environment—especially one as fast-paced and high-stress as a dental office—you’ve likely met them, too. At first glance, they...
Exclusive Members Only Educational Content Approved for 1 CEU, AADOM is an AGD PACE Approved Provider (can be used towards AADOM Designations) AADOM Members log in HERE to watch the recording and accrue CE. Not an AADOM member? Click HERE to view the options and join...
Course Description: Exceptional leadership isn’t about “filling cavities” or applying quick fixes; it’s about building a solid foundation where your team can thrive. Understanding learning styles is the key to unlocking your team’s potential, enhancing communication,...
In today’s dental world, patients expect seamless, high-quality care across every aspect of their oral health journey. The collaboration between general dentists and specialty providers—such as oral surgeons, endodontists, periodontists, and...
As I enter my 28th year in the dental world, I’ve had the unique opportunity to view private practice from every angle. My husband, a prosthodontist, and I own a dental practice in Boston. Though my background is in marketing, I’ve evolved into our de facto...
Have you ever tried to have a conversation with a team member or leader, and by the end, no one remembers what was actually said? Good news—you’re not alone! I’ve heard from other Office Managers and team members that they often struggle with clear...
